Hotels Using Useful Digital Concierge Services

Hotels Using Useful Digital Concierge Services

Learn how digital concierge services are becoming the next big thing for the hospitality industry. When the company DigiMapps first started out, it provided paper brochures for luxury hotels to distribute to guests.  However, as technological advances began to change the hospitality industry, the company evolved along with it.  While DigiMapps’ main purpose is still

American Vacationers Undeterred by Recent Natural Disasters

American Vacationers Undeterred by Recent Natural Disasters

Hurricanes and raging wildfires are not enough to change vacation plans. In a recent study, respondents were asked how recent natural disasters, such as Hurricanes Harvey, Irma, and Maria, and the devastating California wildfires, will affect their winter travel plans.  The results showed positive answers.  Not only did many intend to visit the impacted destinations,

Expect to See these Digital Hospitality Trends in 2018

Expect to See these Digital Hospitality Trends in 2018

Learn what trends we should expect in the hospitality market. As our dependence on digital technology increases, it’s natural to see more and more businesses capitalizing on digital strategies.  This is certainly true for the hotel and hospitality business.  From shifts in marketing to changes in guest interactions, here are some of the biggest digital

Portable Hotel Designs Won This Year’s Radical Innovation Award Winners

Portable Hotel Designs Won This Year’s Radical Innovation Award Winners

Learn more about the winner of this year’s Radical Innovation grand prize winner. On October 4th, 2017, the grand prize for this year’s Radical Innovation Award went to a company that presented an idea for a tree-house hotel.  Among 65 entries and 5 finalists, Living the Till, EoA’s treetop hotel resort concept, stood out among

Hotel Restaurants Catering to More Than Just Hunger

Hotel Restaurants Catering to More Than Just Hunger

Learn how hotel restaurants are serving up more than food to their loyal patrons. New trends seen in San Diego’s Kimpton Hotel Palomar reveal how hotel amenities that enhance the dining experience and make it memorable are the key factors to getting patrons to return—even if they are not staying in the hotel.  In an

Hilton Unveils Its Innovation Gallery

Hilton Unveils Its Innovation Gallery

Learn more about Hilton’s new Innovation Gallery. Last month, Hilton opened its Innovation Gallery, a showcase featuring all the cutting-edge product developments that the company hopes will shape the future of Hilton hospitality.  The Gallery was opened for invited guests, Hilton team members, hotel owners, and technology partners among them. The 4,300 square foot Gallery

San Diego Pendry Hotel Sees $85,000,000 Refinance

San Diego Pendry Hotel Sees $85,000,000 Refinance

Learn more about the $85-million loan secured for the new Pendry Hotel. With the aid of commercial investment banking firm George Smith Partners, the Pendry Hotel has secured an $85-million loan.  Located in the historic Gaslamp Quarter of downtown San Diego, the San Diego Pendry Hotel is a new luxury hotel brand operating under Montage

“Roxy”: The New Speech-Enabled Device that Could Revolutionize the Hotel Business

“Roxy”: The New Speech-Enabled Device that Could Revolutionize the Hotel Business

Introducing Roxy, the speech-enabled device that acts as an in-room concierge. With the growth of speech-enabled devices such as Amazon’s Alexa, the hotel industry is seeing the implementation of a device specially crafted with hotels in mind.  Roxy is a speech-enabled device that provides in-room concierge services.  The device is designed to understand spoken questions

Parkwest’s Executive Vice President Craig Sullivan is Host of the Month on OCTalkRadio.net

Parkwest’s Executive Vice President Craig Sullivan is Host of the Month on OCTalkRadio.net

Parkwest’s Executive Vice President Craig Sullivan is Host of the Month on OCTalkRadio.net with his talk show “Check Out California.” Q: What is Check Out California?  A: It’s a show focused on the California Hospitality & Travel markets and what a vibrant part of the State’s economy they are. Q: How long have you had the show?