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The Value of In-Room Assistants

Learn how virtual concierge services are improving guest experiences. After a long day of traveling, the last thing a guest wants to do is wait in a long check-in line while the employees at the front desk juggle phone calls, guest questions, and normal check-in procedures. However, this scenario can be easily avoided if the…

Using Technology to Help Travelers with Disabilities

Learn about the new technology designed to help travelers with disabilities plan their stays. Starting out as an offshoot of a company that designed applications for those suffering from paralysis or other dexterity limitations, Essential Accessibility has since evolved and pioneered a model of this tech that allows hotel brands to offer assistive technology (AT)…

Learn About The Queen Mary’s Ghostly Overnight Experience

The Queen Mary is offering guests a spooky experience for overnight guests. The Queen Mary, labelled as one of the most haunted places on Earth, has opened its famously haunted Stateroom B-340 for overnight guests.  The infamous room has a large number of recoded paranormal activity and there are many stories of haunted encounters recorded…

Luxury Hotels Encouraging Bedside Reading

Learn about the luxury hotels participating in the “Bedside Reading” initiative. Thought up by Jane Ubell Meyer, Bedside Reading matches up books and hotels so that guests are welcomed into their rooms with a stack of new titles to read through. Guests are even invited to take the books home with them at the end…

Learn About the Hospitality Brands Introducing Plastic-Free Initiatives

Learn about the brands who are showing their support for sustainability initiatives. The movement to go green and be more eco-friendly has finally been making strides in the hospitality industry. In fact, many hospitality brands have made a vested effort to implement new, environmentally friendly business operations. Here are some of the brands who are…

Marriott Launches Customer Recognition Platform

Learn about Marriott’s new plan to provide customers with a personalized experience. Marriott International Inc. and Salesforce have partnered to introduce the hotel brand’s new customer recognition platform. This platform allows Marriott to interact with members of it’s loyalty programs across all guest channels. According to Brian King, global digital and sales officer at Marriott…

DLR Group Designs New Hotels for Marriott

Learn about the new designs for AC Hotels by Marriott. Recently, DLR Group’s Hospitality Studio unveiled four new properties as part of its design program for AC Hotels by Marriott. As of now, DLR Group has designed 16 AC Hotels coast to coast. Read on to learn about the program’s newest properties. AC Hotel Gainesville…

Japanese Capsule Hotel Merging Hospitality with Tech

Learn about how Japan is taking hospitality technology to new heights. Japan is widely known as a leader in technological innovation.   In fact, many of the advancements used in the Western world were originally created in Japan. Now, the island nation is looking to bring technology into the hospitality industry. Learn about these new Japanese…

Thailand Resort Encourages Visitors to Take 100,000 Steps

Learn how this Thailand resort is jumping on the fitness tracking trend. Trisara, an all-pool-villa resort located in Phuket, Thailand, is looking to encourage guests to achieve their fitness goals while experiencing the natural beauty that the country has to offer. To do so, the resort has partnered with Fitbit to create a 100,000-step fitness…

Learn About Courtyard’s New Elevated Dining Experience

Learn about Courtyard by Marriott’s new Bistro Bar. Recognizing that guests’ tastes are different and constantly evolving, Courtyard by Marriott has launched a new dining experience that offers a diverse menu that features fresh ingredients and classic cocktails with a twist. The new, semi-casual eatery, Bistro Bar, has now been unveiled at more than 900…


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