Security should be top on the list for all hotels. People will return to your hotel if they feel they are safe and their belongings are secure. Keeping these safety tips in mind will ensure that your guests feel and stay safe while at your hotel.
- Control after-hours access. Place security personnel at every entry point. They will be able to report any suspicious activity, and the guests will feel safer when the see security.
- Maintain security minded customer service. While always keeping the guests best interest in mind, it is important to train employees, especially valets and front desk staff to take every safety precaution necessary. Make sure they ask for key cards or IDs of people who ask to check bags or valet their car to ensure that they are staying on the premises.
- Room safety. It is important to remind guests to use the lock bar at night and to lock valuables away in the safes provided. Although key cards are used to keep the rooms secure, they are not fool proof.
Contact Ed LaCivita or Craig Sullivan at
Parkwest General Contractors if you need help making sure your hotel is safe in the Western U.S.
